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Our Privacy Promise to You

We collect only what we need to run your account, verify deposits through DANA, OVO, GoPay and QRIS, and keep your withdrawals secure.

Account security comes firstPayment data stays encryptedYou can request your data anytime

Explore the Lobby Read FAQ

What Information We Collect and Why

wap.sbobet mobile Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email, phone number and banking details to verify your identity and process deposits and withdrawals. We record your gameplay history, login times, and device information to prevent fraud and keep your account secure. Payment information — the

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card or e-wallet you link — is encrypted and never shared with third parties. We also track the games you play and your account balance to detect unusual activity. Your contact details let us send you updates about withdrawals, deposit confirmations and policy changes. Where local
2
law permits, we may use this data to improve the lobby experience and notify you about new games or maintenance windows.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT

How to Contact Us About Your Privacy

Team online

Live Chat

Our team responds during lobby hours to answer questions about what data we hold, how long we keep it, or to request deletion of your information.

Email Support

Send privacy queries to our support inbox and we'll confirm receipt within one business day. Include your account number so we can find your record quickly.

Account Settings

Update your contact preferences directly in your profile. You can view your stored email, phone and linked payment methods and modify them at any time from the Account menu.

HOW WE PROTECT

Data Security, Retention and Your Rights

Encryption & Storage

Your payment details and account credentials are encrypted using industry-standard protocols. We store data on secure servers with restricted access. Backup copies are maintained separately to prevent loss if our main systems fail.

How Long We Keep It

Account records stay active as long as your account exists. After you close your account, we retain transaction history and identity data for five years to comply with financial regulations, then delete it. Gameplay logs are archived after one year.

Cookies & Tracking

We use cookies to keep you logged in, remember your language preference, and track which games you open. These help us speed up the lobby load time on your device and prevent duplicate logins from other locations.

Your Access Rights

You can request a copy of all data we hold about you — your account details, transaction history, device logs and gameplay records — at any time through our support channel. We'll send a file within seven days.

Data Deletion & Changes

Update your email, phone or payment method directly in Account Settings. To delete your account and associated records, contact support and we'll begin the closure process. Some data must be retained for regulatory reasons depends on local law.

Third-Party Sharing

We never sell your data. We share payment information only with DANA, OVO, GoPay and QRIS processors to clear your deposits and withdrawals. Fraud-prevention partners may receive hashed account flags, never your personal name or address.

Privacy Questions Players Ask

Your account record is marked inactive but kept on file for five years to satisfy financial auditing rules. Your gameplay history is archived separately. If you want full deletion where local law permits, contact support and we'll schedule permanent removal after the regulatory hold period ends.

Payment data — your DANA, OVO, GoPay or QRIS account details — never leaves our encrypted server. We don't store full card numbers; only tokens for future transactions. Your bank or e-wallet provider processes the actual money transfer, not us.

No. Your account information stays within wap.sbobet mobile. We share fraud signals with our payment partners only to protect against stolen accounts or duplicate sign-ups, never your identity or transaction list.

Yes. Request your full data export through support and we'll compile your account profile, transaction history, login logs and device information. The file arrives within seven days in standard format so you can review every field we hold.

Deposit and withdrawal records are kept for five years from the transaction date for compliance with Indonesian banking regulations. You can view your complete history in the Statements section of your account dashboard anytime.

You can disable non-essential cookies in your browser settings. We keep one session cookie active so you stay logged in while playing; disabling it means you'll need to sign in again each time you open the lobby.

Email and phone number can be changed instantly in Account Settings. Name and banking details tied to verified deposits require support approval for security reasons. Request changes through live chat and we'll verify your identity before updating your file.

Our Privacy Promise to You

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

Data Security, Retention and Your Rights

Encryption & Storage

How Long We Keep It

Cookies & Tracking

Your Access Rights

Data Deletion & Changes

Third-Party Sharing

Privacy Questions Players Ask

01 What happens to my data if I close my account?

02 How do you keep my payment information safe?

03 Do you share my data with other gambling sites?

04 Can I see what data you've collected about me?

05 How long do you keep my withdrawal and deposit records?

06 What if I don't want cookies on my device?

07 Can I update or delete my personal information?

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